Information Technology could be called the precursor to business automation. The automation extended outwards and included other linked sphere of operations related to the central business venture. Synchronisation of these disparate operations in order to be able to achieve one singular end result gave rise to networks. Managing these networks was a costly affair. In order to ensure profit margins Cost-effective network management systems became an object in demand.
A complete network is made up of two components. They are the hardware component and the software component. One has to only see it to believe it so far as the number of individual components that comprise a complete network. A visual picture of the complete network becomes a necessity for any network manager to be able to work out a solution imposed upon him by some client at a remote site. The task of the network manager becomes even more difficult due to the fact that the network map is never the same even on successive days at some instance. This occurs as every business house has to continuously adapt to the changes in the market and thereby effect changes in the procedures that he conducts his business. A tool that would continuously check the network and be able to report the current status of the network along with its breakdown components becomes mandatory for a network manager for his or her functioning. The network manager also uses this tool to manage the components from the remote location.. One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client. Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system.
To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process. However there are various other factors and features that each individual company would indicate in their product manifesto. Features like ease of deploying the MSP software itself across the entire network. The demand for system resources that the software be inherent with. For increased profit margins a cost-effective network management system is a deciding issue to any business house. This is especially so given the 'e' factor that has attached itself in every facet of a business in today's world. A Managed Service Provider is capable of bringing down price incurred by the business house in network management, in turn assuring increased profit margin to the business house. It could therefore be concluded that MSP is a cost-effective tool.
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